Privacy Policy
Last Updated: January 26, 2026
1. Introduction
TradeWeb ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
2.1 Information You Provide
- Contact Information: Name, business name, email address, phone number
- Project Information: Business details, website requirements, content you provide
- Payment Information: Billing details (processed through secure third-party payment processors)
- Communications: Messages, feedback, and support requests
2.2 Automatically Collected Information
- Usage Data: IP address, browser type, device information, pages visited
- Cookies: Small data files stored on your device (see Cookie Policy below)
- Analytics: Website traffic patterns and user behavior through analytics tools
3. How We Use Your Information
- Provide and deliver website development services
- Process payments and manage billing
- Communicate about projects, updates, and support
- Improve our services and website functionality
- Send marketing communications (with your consent)
- Comply with legal obligations
- Prevent fraud and ensure security
4. Information Sharing and Disclosure
We do not sell your personal information. We may share information with:
- Service Providers: Third parties who help operate our business (hosting, payment processing, email services)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, sale, or acquisition
- With Your Consent: When you explicitly authorize disclosure
5. Third-Party Services
We use the following third-party services that may collect information:
- Web3Forms: Contact form submissions
- Hosting Providers: Website hosting and infrastructure
- Payment Processors: Secure payment processing
- Each service has its own privacy policy governing their data practices
6. Data Security
- We implement appropriate technical and organizational security measures
- SSL encryption for data transmission
- Secure storage and access controls
- Regular security assessments
- However, no method of transmission over the internet is 100% secure
7. Data Retention
- We retain information as long as necessary to provide services
- Project files and communications kept for 7 years for business records
- You may request deletion of your information (subject to legal obligations)
- Backups may retain data for up to 90 days
8. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your information
- Opt-Out: Unsubscribe from marketing communications
- Data Portability: Request your data in a portable format
- Objection: Object to certain data processing activities
To exercise these rights, contact us at hello@tradeweb.dev
9. Cookie Policy
We use cookies and similar technologies to:
- Enable essential website functionality
- Remember your preferences
- Analyze website traffic and usage
- Improve user experience
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
10. Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect information from children. If we become aware of such collection, we will take steps to delete the information.
11. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of sale of personal information (we do not sell data)
- Right to deletion of personal information
- Right to non-discrimination for exercising CCPA rights
12. International Data Transfers
Your information may be transferred to and processed in the United States. By using our services, you consent to such transfers. We take appropriate safeguards to protect your information.
13. Changes to Privacy Policy
We may update this Privacy Policy periodically. We will notify you of material changes by:
- Posting the updated policy with a new "Last Updated" date
- Sending email notification for significant changes
- Continued use after changes constitutes acceptance
14. Contact Us
For questions about this Privacy Policy or to exercise your rights:
- Email: hello@tradeweb.dev
- Phone: (281) 235-4531
- Location: Texas, United States
We will respond to requests within 30 days.